Frequently Asked Questions
How long will my order take to process?
Current processing time is: Up to 7 Days
(If you require something urgently, please let me know)
This may change depending on order volumes, so please follow us on
Instagram to stay up to date with the latest news & info here
Do you ship overseas?
I only sell physical products within Australia and New Zealand. But my ever-digital range of printable STL downloads are available all over the world! (Excluding North America/Canada)
Do Raised designs come as Impressions, too?
Short answer – yes! Depending on the design and my availability, I may
be able to squeeze in a special request. Email me anytime and I’ll let
you know.
How do I refund or exchange my order?
Please see our Shipping and Returns policy here.
What are the cutters & stamps made from?
All of our Cutters & Stamps are made from PLA+ and Acrylic
What happened to the original Cutter Club?
We've entered a new era, out with the old & in with the new - check out our Print-It-Yourself (PIY) Club Membership and feast your eyes on the latest benefits we have on offer 😊
How to Care for Your Cutters & Stamps
All of our Cutters & Stamps are made from PLA+ and Acrylic
- Wash before and between use
- Gentle lukewarm hand wash with mild detergent
- Do Not Soak
- Not dishwasher safe
- Heat sensitive material, keep below 50°C
- Do not use if damaged or broken