Frequently Asked Questions
How long will my order take to process?
Current processing time is: Up to 7 Days
(If you require something urgently, please let me know)
This may change depending on order volumes, so please follow us on
Instagram to stay up to date with the latest news & info here
Do you ship overseas?
I only sell physical products within Australia and New Zealand. But my ever-digital range of printable STL downloads are available all over the world! (Excluding North America/Canada)
Do you still make acrylic products?
Unfortunately no - but we have so many new products in development, you'll hardly miss them!
How do I refund or exchange my order?
Please see our Shipping and Returns policy here.
What are the cutters & stamps made from?
All of our Cutters & Stamps are made from PLA+
How to Care for Your Cutters & Stamps
All of our Cutters & Stamps are made from PLA+ and Acrylic
- Wash before and between use
- Gentle lukewarm hand wash with mild detergent
- Do Not Soak
- Not dishwasher safe
- Heat sensitive material, keep below 50°C
- Do not use if damaged or broken